Terms and Conditions

1. Eligibility

• You must be at least 18 years of age to use our Services.
• You must have the legal authority to enter into these Terms on behalf of yourself or your organization.

2. Scope of Services

Ankbyte provides advisory and implementation services in:

• Artificial Intelligence (AI) strategy and custom development
• Generative AI systems and LLM-based solutions
• Agentic AI architectures and automation workflows
• Enterprise platform integration including Salesforce and Databricks
• Development of technical and business use cases on cloud environments such as Azure
• AI enablement training, workshops, and prototyping

Services may be delivered through consulting engagements, cloud-based solutions, APIs, talent programs, or turnkey implementations.

3. Account and Access

Where applicable, clients may be issued user accounts or API access credentials. You are responsible for all activity conducted under your access credentials and must maintain their confidentiality.

4. Fees, Invoicing, and Refunds

• All service fees will be outlined in your individual agreement or proposal.
• Unless otherwise specified, payments are due upon receipt or by the date stated on the invoice.
• Refund eligibility, if applicable, will be governed by the terms of the individual client contract.
• Ankbyte is not obligated to issue refunds except as agreed in writing.

5. Confidentiality

Both parties agree to maintain confidentiality of any proprietary or sensitive information marked as confidential or reasonably understood to be so. Neither party will disclose such information to third parties without prior written consent, unless required by law.

6. Use of Deliverables and Intellectual Property

Unless otherwise agreed in writing:

• You retain ownership of your data, and we retain ownership of our proprietary methods, tools, and frameworks.
• Deliverables created specifically for your engagement may be transferred or licensed to you under the terms of your agreement.
• You are granted a limited, non-exclusive license to use such deliverables for internal business purposes only.

7. Prohibited Use

You may not:

• Reverse-engineer or attempt to extract the source code of any proprietary software or API provided
• Use our Services for unlawful purposes or to build competing services
• Resell or sublicense any portion of our offerings unless explicitly authorized

8. Service Availability and Modifications

We reserve the right to improve, modify, suspend, or discontinue any part of our Services or APIs at any time without notice. It is your responsibility to adapt your integrations to remain compatible with updated versions or changed endpoints.

9. Independent Development

Nothing in these Terms prevents Ankbyte from developing or marketing products or services that may compete with your business or solution.

10. HIPAA and Regulated Data Disclaimer

11. Limitation of Liability

12. Termination

We may suspend or terminate your access or project if you breach these Terms or fail to meet payment or compliance obligations. You may terminate services by written notice as outlined in your agreement.

13. Governing Law and Jurisdiction

• For clients contracting with Ankbyte LLC, these Terms are governed by the laws of the State of Texas, United States.
• For clients contracting with Ankbyte S.A. de C.V., these Terms are governed by the laws of Mexico, excluding conflict of law rules.
• Any disputes shall be resolved by arbitration in Austin, TX (for LLC clients) or Mexico City (for S.A. de C.V. clients), conducted in English or Spanish, respectively.

14. Modifications to Terms

Ankbyte reserves the right to revise these Terms periodically. The latest version will always be posted on our website. Continued use of our Services constitutes acceptance of the updated Terms.